BROWARD COUNTY, FL - With the recent signing of an official contract, MAG USA announces that, after a competitive process which began in 2019, they have been awarded the opportunity to design, build and operate an Escape Lounge at Broward County’s Fort Lauderdale-Hollywood International Airport (FLL). In a joint venture with Gideon Toal Management and Superior Hospitality Group, MAG USA anticipates this lounge to open in Terminal 3 post-security near the end of this year.
Escape Lounge FLL, as with all Escape Lounges, will be a common-use lounge meaning that travelers from any airline or status can enjoy the amenities. Lounge offerings will include hot and cold chef-curated food, premium alcoholic and non-alcoholic beverages, ample power outlets, high-speed Wi-Fi, up-to-the-second flight information and access to 7,000+ digital publications in 60+ languages from 120+ countries. Plush and relaxing seating throughout this over 5,000-square-foot lounge will be paired with airfield views and an aesthetic uniquely inspired by South Florida.
Strict cleaning and safety protocols will be in effect at Escape Lounge FLL to keep all guests safe while still providing a relaxing retreat. Protocols include mask requirements, social distancing guides, ample sanitizing stations, digital only reading options and maître d’ style food service which delivers food directly to each guest’s seat to not only decrease movement around the lounge but to provide guests with a more personalized experience.
Access to Escape Lounge FLL is open to all travelers for $40 if booked in advance at EscapeLounges.com or $45 if paid at the door. Escape Lounges are part of the American Express Global Lounge Collection SM, giving American Express® Platinum Card® Members complimentary access, along with two guests, to all U.S. locations. In addition, American Express® Green Card Members receive up to a $100 statement credit per calendar year for lounge access booked through LoungeBuddy.
“We’re thrilled to bring Escape Lounges to South Florida with the recent opening of Escape Lounge PBI and now the announcement of Escape Lounge FLL. Escape Lounges bring all of the amenities that travelers desire into one controlled space, delivering the most enjoyable pre and post-flight experience,” says Martin Jones, CEO of MAG USA.
“Expanding our offerings of premium amenities for airport guests is a long-term goal of FLL, and we are pleased that our new common-use lounge in Terminal 3 is nearing reality,” said Mark Gale, CEO/Director of Aviation. “For a nominal fee, Escape Lounge FLL can be a retreat for any airline passenger seeking an upgraded airport experience in between flights. The new lounge will join loyalty clubs and lounges from United and Delta, which operate in Terminals 1 and 2 respectively.”
“Passengers in Terminal 4 will also be able to access Escape Lounge FLL via the connector walkway between both terminals,” Gale noted.
“We are excited to partner with MAG USA to bring an Escape Lounge to FLL, where guests can enjoy the privacy of the lounge and experience our team’s heart for hospitality,” said Alvin Brown, President of Gideon Toal Management Services.
About MAG USA
MAG USA is the United States’ ‘go-to’ organization for delivering market-leading commercial airport solutions with a focus on Airport Lounges, Travel Distribution, Parking and Retail Commercial Services as well as P3, Retail and Terminal Developments. MAG USA is a wholly-owned subsidiary of the Manchester Airport Group, UK (MAG) which owns and operates Manchester, London Stansted and East Midlands airports. MAGworld.com
About Escape Lounges
Escape Lounges is an award-winning common-use airport lounge offering a relaxing atmosphere away from the hustle and bustle of the main terminal environment that is changing the way people travel in airports. EscapeLounges.com
About Broward’s Fort Lauderdale-Hollywood International Airport (FLL)
The Aviation Department is a self-supporting department of the Broward County Board of County Commissioners. It does not rely on local tax dollars for operations and capital improvements. FLL is located in Greater Fort Lauderdale in the heart of Florida's Gold Coast. In 2019, the airport served 36.7M passengers with more than 380 departures a day and offered nonstop service to 84 U.S. cities and global connectivity to more than 66 international destinations in 33 countries. The Aviation Department also operates North Perry, a general aviation airport for private and charter aircraft operators. Call 954-359-6100 for more information. For updates on airport programs and services, follow us on Twitter, like us on Facebook, or visit fll.net.
About Gideon Toal Management
Based in Fort Worth, Texas, and ACDBE certified, Gideon Toal Management Services began managing its first airport common-use lounge for the DFW International Airport in 1996. GTMS has since grown into a nationwide operation with $20 million in revenue. GTMS has established a solid reputation over the past 24 years for providing a boutique atmosphere and a customer service award-winning lounge experience for international and domestic airline guests alike. Our diverse, customer-focused team show their “heart for hospitality” and their commitment to service values which has earned us recognition throughout the industry. GideonToalManagement.com
About Superior Hospitality
Superior Hospitality Group, LLC is a family of companies in the restaurant, food services, retail and hospitality business with operations in the United States, Canada and the Caribbean. They are a one stop shop to create, design, build, manage and operate projects from bars, restaurants, retail stores, recreational facilities, and institutional facilities as well as hotels and resorts and airports.
DATE: February 18, 2021
MEDIA CONTACT:
Arlene Satchell, Assistant Public Information Officer
Broward County Aviation Department
PHONE: 954-359-6201
EMAIL: asatchell@broward.org
MEDIA CONTACT: Erica Bauer, Public Relations Manager
MAG USA
PHONE: 312-771-0803
EMAIL: erica.bauer@magairports.com
Note: The attached illustrations of Escape Lounge FLL were created pre-COVID-19. Face coverings will be required.